WhatsApp Opt-In Consent Policy
Last Updated: 16 March 2026
E-Q'zeen Inc. respects user privacy and follows permission-based messaging practices when communicating via WhatsApp.
This policy explains how consent is obtained before sending messages through the WhatsApp Business platform.
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1. Consent Requirement
We only send WhatsApp messages to users who have explicitly opted in to receive communication from E-Q'zeen Inc.
Consent may be provided through one of the following methods:
* Website contact forms
* Click-to-WhatsApp buttons
* QR codes leading to WhatsApp chat
* Facebook or Instagram lead advertisements
* Direct requests via email or phone
* Opt-in during service registration or onboarding
By initiating contact or submitting a form requesting communication via WhatsApp, users consent to receiving messages from us.
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2. Types of Messages You May Receive
Users who opt in may receive:
• Customer support responses
• Service updates or notifications
• Appointment reminders
• Transaction confirmations
• Relevant marketing or informational messages
All marketing communications are sent only when a user has provided prior consent.
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3. Opt-Out Instructions
Users may withdraw their consent at any time.
To stop receiving WhatsApp messages, users may:
* reply STOP in the chat
* request removal by contacting us via email
* inform us directly during any conversation
Once an opt-out request is received, we will stop sending marketing messages to that user.
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4. Compliance with Messaging Policies
Our messaging practices follow applicable platform policies including the rules governing the WhatsApp Business Platform.
We do not send unsolicited bulk messages or engage in spam messaging.
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5. Contact
If you have questions regarding this policy, please contact:
E-Q'zeen Inc.
help@neeraj.run
+91 9625281305
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