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Terms & Conditions

Terms & Conditions

Last Updated: 16 March 2026

Welcome to E-Q'zeen Inc.. By accessing or using our website eqzeen.in and any related services, you agree to comply with and be bound by the following Terms & Conditions.

If you do not agree with these terms, please refrain from using our website or services.

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1. Business Information

Business Name: E-Q'zeen Inc.
Business Type: Individual / Proprietor

Address:
216, 1st Floor, Gali Kandle Kashan Fatehpuri
Chandni Chowk
New Delhi – 110006
India

Email: help@neeraj.run
Phone / WhatsApp: +91 9625281305

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2. Services

E-Q'zeen Inc. provides services related to:

* WhatsApp Business API onboarding and consulting
* Automation setup and configuration
* Communication solutions and integrations
* Technical consulting related to messaging platforms

These services may involve the use of third-party platforms including:

* Gallabox
* DoubleTick
* TakeApp
* Other communication or automation platforms

Service functionality and availability may depend on the policies and systems of these third-party providers.

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3. User Responsibilities

By using our services, you agree to:

• Provide accurate and complete information
• Use services only for lawful purposes
• Follow the policies of third-party platforms including WhatsApp Business policies

You must not use our services for:

* spam messaging
* unlawful marketing
* misleading communications
* sending prohibited content

Violation of platform policies may result in suspension of services.

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4. WhatsApp Messaging Compliance

Users must comply with applicable messaging regulations and the policies of the WhatsApp Business platform.

This includes:

* obtaining clear user opt-in before sending marketing messages
* respecting user opt-out requests
* sending messages relevant to the recipient

Failure to follow these guidelines may result in:

* suspension of WhatsApp messaging
* account restrictions
* termination of services

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5. Third-Party Services

Our services may rely on third-party platforms including:

* messaging platforms
* hosting providers
* analytics providers
* payment gateways

We are not responsible for downtime, service limitations, or policy decisions made by third-party providers.

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6. Payments

Payments for services may be processed through third-party payment gateways such as Razorpay.

All payments must be made according to the agreed pricing or subscription terms.

Payment processing is governed by the policies of the respective payment provider.

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7. Data Responsibility

Clients and users are responsible for maintaining copies of their own data.

We do not guarantee permanent storage of client data.

Data may remain available only during the active period of a subscription or service engagement.

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8. Limitation of Liability

To the fullest extent permitted by law, E-Q'zeen Inc. shall not be liable for:

* indirect or consequential damages
* loss of data
* loss of revenue or business interruption
* actions taken by third-party platforms

Our liability is limited to the amount paid for the specific service.

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9. Changes to Terms

We may update these Terms & Conditions at any time.

Updates will be published on this page with the revised Last Updated date.

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10. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall fall under the jurisdiction of the courts located in New Delhi, India.

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