Privacy Policy
Privacy Policy
Last Updated: 16 March 2026
Welcome to E-Q'zeen Inc. ("we", "our", or "us").
Your privacy is important to us, and we are committed to protecting the information you share with us while using our website eqzeen.in and our services.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, communicate with us, or use our services including communications via WhatsApp.
By accessing or using our website or services, you agree to the terms described in this Privacy Policy.
---
1. Business Information
Legal Business Name: E-Q'zeen Inc.
Business Type: Individual / Proprietor
Website: eqzeen.in
Business Address
216, 1st Floor, Gali Kandle Kashan Fatehpuri
Chandni Chowk
New Delhi – 110006
India
Email: help@neeraj.run
Phone / WhatsApp: +91 9625281305
---
2. Information We Collect
We may collect the following types of information when you interact with our website or services.
#2.1 Personal Information
Information voluntarily provided by you may include:
* Name
* Phone number
* Email address
* Company name
* Business information
* Order or service details
* Communication content
This information is collected when you:
* fill out website forms
* contact us via WhatsApp
* send emails
* communicate via phone
* respond to advertisements or campaigns
---
2.2 Communication Data
When you contact us through:
* WhatsApp
* Email
* Phone
* Website chat or forms
we may retain conversation history and communication records to provide support, maintain service quality, and improve our offerings.
---
2.3 Technical and Usage Data
We may automatically collect certain technical data including:
* IP address
* browser type
* device information
* pages visited
* interaction data
* referral source
This information helps us understand how users interact with our website and services.
---
3. How We Use Your Information
We use collected information for legitimate business purposes including:
• Providing services and responding to inquiries
• Delivering requested information or support
• Processing transactions and service subscriptions
• Sending service notifications or updates
• Improving our website and services
• Ensuring security and preventing misuse
Your information is used only for legitimate operational and communication purposes.
---
4. WhatsApp Communication
Our business may communicate with customers via WhatsApp using official WhatsApp Business API platforms including:
* Gallabox
* DoubleTick
* TakeApp
* Other approved communication tools
These platforms help manage communication, automation, and customer support.
When you contact us via WhatsApp or opt-in to receive messages:
• your phone number and conversation history may be stored
• messages may be processed through WhatsApp Business API platforms
• communication may include support messages, service updates, or relevant notifications
All marketing or promotional messages are sent only after user opt-in consent, as required by WhatsApp Business and applicable regulations.
You may opt out of marketing communications at any time by replying STOP or contacting us directly.
---
5. Marketing Communications
With your consent, we may send communications via:
* WhatsApp
* Email
* SMS
These communications may include:
* service updates
* announcements
* promotional offers
* educational or informational content
We respect user preferences and follow opt-in based marketing practices.
---
6. Payments and Financial Transactions
If you purchase services through our website, payments may be processed through third-party payment gateways such as Razorpay.
We do not store sensitive financial information such as card details on our servers.
Payment information is processed securely through the payment gateway provider in accordance with their privacy and security policies.
---
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
* analyze website traffic
* improve functionality
* remember user preferences
* enhance user experience
We may use analytics tools including:
* Google Analytics
* Facebook Pixel
* other analytics or marketing tools
These tools help us understand website performance and improve our services.
You can control cookie usage through your browser settings.
---
8. Third-Party Services
To operate our services effectively, we may rely on trusted third-party providers including:
* WhatsApp Business API platforms
* hosting providers
* payment gateways
* analytics providers
* marketing and communication tools
These providers process data only for service delivery and are required to maintain appropriate security standards.
We do not sell or trade personal information to third parties.
---
9. International Users
Our services may be accessed by users located outside India.
By using our website or services, you understand that your information may be processed and stored in jurisdictions where our service providers operate.
---
10. Data Retention
We do not commit to retaining customer data for any fixed duration.
Data may remain available only for the duration of an active subscription or service engagement.
Customers and users are responsible for maintaining copies of their data if required.
Once services or subscriptions are terminated, data availability cannot be guaranteed.
---
11. Children's Privacy
Our services are intended for individuals above 18 years of age.
We do not knowingly collect personal information from minors.
If such information is discovered, we will take appropriate steps to remove it.
---
12. Security of Information
We implement reasonable technical and administrative safeguards to protect your data against:
* unauthorized access
* disclosure
* alteration
* misuse
However, no internet transmission system can be guaranteed to be completely secure.
---
13. External Links
Our website may contain links to external websites or services.
We are not responsible for the privacy practices or policies of third-party websites.
Users are encouraged to review the privacy policies of external services before sharing personal information.
---
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, or regulatory requirements.
Updated versions will be published on this page with a revised Last Updated date.
---
15. Contact Information
For any questions or concerns regarding this Privacy Policy, you may contact us:
E-Q'zeen Inc.
216, 1st Floor, Gali Kandle Kashan Fatehpuri
Chandni Chowk
New Delhi – 110006
Email: help@neeraj.run
Phone / WhatsApp: +91 9625281305
Website: eqzeen.in
---
This policy does not create a contractual obligation.
It is intended to provide transparency regarding how information is handled.
---
Last Updated: 16 March 2026
Welcome to E-Q'zeen Inc. ("we", "our", or "us").
Your privacy is important to us, and we are committed to protecting the information you share with us while using our website eqzeen.in and our services.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, communicate with us, or use our services including communications via WhatsApp.
By accessing or using our website or services, you agree to the terms described in this Privacy Policy.
---
1. Business Information
Legal Business Name: E-Q'zeen Inc.
Business Type: Individual / Proprietor
Website: eqzeen.in
Business Address
216, 1st Floor, Gali Kandle Kashan Fatehpuri
Chandni Chowk
New Delhi – 110006
India
Email: help@neeraj.run
Phone / WhatsApp: +91 9625281305
---
2. Information We Collect
We may collect the following types of information when you interact with our website or services.
#2.1 Personal Information
Information voluntarily provided by you may include:
* Name
* Phone number
* Email address
* Company name
* Business information
* Order or service details
* Communication content
This information is collected when you:
* fill out website forms
* contact us via WhatsApp
* send emails
* communicate via phone
* respond to advertisements or campaigns
---
2.2 Communication Data
When you contact us through:
* Phone
* Website chat or forms
we may retain conversation history and communication records to provide support, maintain service quality, and improve our offerings.
---
2.3 Technical and Usage Data
We may automatically collect certain technical data including:
* IP address
* browser type
* device information
* pages visited
* interaction data
* referral source
This information helps us understand how users interact with our website and services.
---
3. How We Use Your Information
We use collected information for legitimate business purposes including:
• Providing services and responding to inquiries
• Delivering requested information or support
• Processing transactions and service subscriptions
• Sending service notifications or updates
• Improving our website and services
• Ensuring security and preventing misuse
Your information is used only for legitimate operational and communication purposes.
---
4. WhatsApp Communication
Our business may communicate with customers via WhatsApp using official WhatsApp Business API platforms including:
* Gallabox
* DoubleTick
* TakeApp
* Other approved communication tools
These platforms help manage communication, automation, and customer support.
When you contact us via WhatsApp or opt-in to receive messages:
• your phone number and conversation history may be stored
• messages may be processed through WhatsApp Business API platforms
• communication may include support messages, service updates, or relevant notifications
All marketing or promotional messages are sent only after user opt-in consent, as required by WhatsApp Business and applicable regulations.
You may opt out of marketing communications at any time by replying STOP or contacting us directly.
---
5. Marketing Communications
With your consent, we may send communications via:
* SMS
These communications may include:
* service updates
* announcements
* promotional offers
* educational or informational content
We respect user preferences and follow opt-in based marketing practices.
---
6. Payments and Financial Transactions
If you purchase services through our website, payments may be processed through third-party payment gateways such as Razorpay.
We do not store sensitive financial information such as card details on our servers.
Payment information is processed securely through the payment gateway provider in accordance with their privacy and security policies.
---
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
* analyze website traffic
* improve functionality
* remember user preferences
* enhance user experience
We may use analytics tools including:
* Google Analytics
* Facebook Pixel
* other analytics or marketing tools
These tools help us understand website performance and improve our services.
You can control cookie usage through your browser settings.
---
8. Third-Party Services
To operate our services effectively, we may rely on trusted third-party providers including:
* WhatsApp Business API platforms
* hosting providers
* payment gateways
* analytics providers
* marketing and communication tools
These providers process data only for service delivery and are required to maintain appropriate security standards.
We do not sell or trade personal information to third parties.
---
9. International Users
Our services may be accessed by users located outside India.
By using our website or services, you understand that your information may be processed and stored in jurisdictions where our service providers operate.
---
10. Data Retention
We do not commit to retaining customer data for any fixed duration.
Data may remain available only for the duration of an active subscription or service engagement.
Customers and users are responsible for maintaining copies of their data if required.
Once services or subscriptions are terminated, data availability cannot be guaranteed.
---
11. Children's Privacy
Our services are intended for individuals above 18 years of age.
We do not knowingly collect personal information from minors.
If such information is discovered, we will take appropriate steps to remove it.
---
12. Security of Information
We implement reasonable technical and administrative safeguards to protect your data against:
* unauthorized access
* disclosure
* alteration
* misuse
However, no internet transmission system can be guaranteed to be completely secure.
---
13. External Links
Our website may contain links to external websites or services.
We are not responsible for the privacy practices or policies of third-party websites.
Users are encouraged to review the privacy policies of external services before sharing personal information.
---
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, or regulatory requirements.
Updated versions will be published on this page with a revised Last Updated date.
---
15. Contact Information
For any questions or concerns regarding this Privacy Policy, you may contact us:
E-Q'zeen Inc.
216, 1st Floor, Gali Kandle Kashan Fatehpuri
Chandni Chowk
New Delhi – 110006
Email: help@neeraj.run
Phone / WhatsApp: +91 9625281305
Website: eqzeen.in
---
It is intended to provide transparency regarding how information is handled.
---