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Messaging Compliance & No-Spam Policy

Messaging Compliance & No-Spam Policy

Last Updated: 16 March 2026

E-Q'zeen Inc. is committed to responsible and ethical communication practices.

This policy outlines acceptable messaging practices when using our services.

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1. Prohibition of Spam Messaging

Users of our services must not send unsolicited or spam messages.

Spam includes but is not limited to:

* bulk messages sent without consent
* repeated unsolicited promotional messages
* misleading or deceptive communication

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2. Required Customer Consent

Before sending marketing messages, clients must obtain clear opt-in consent from recipients.

Acceptable opt-in methods include:

* website forms requesting WhatsApp contact
* customers initiating WhatsApp conversations
* explicit consent during purchases or registrations
* documented consent collected through other lawful methods

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3. Respect for User Preferences

Recipients must be allowed to opt out of messages at any time.

If a user requests to stop receiving messages, the request must be honored promptly.

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4. Platform Policy Compliance

Clients must follow the messaging rules established by the WhatsApp Business Platform and related service providers.

Failure to follow these policies may result in:

* suspension of messaging capabilities
* account restrictions
* termination of services

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5. Monitoring and Enforcement

If we detect misuse of messaging systems or violations of this policy, we reserve the right to:

• suspend services
• terminate client access
• report violations to the relevant platform providers

These actions help maintain a safe and compliant messaging environment.

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6. Contact

For questions regarding messaging compliance, contact:

E-Q'zeen Inc.
help@neeraj.run
+91 9625281305