Client Data Responsibility Policy
Client Data Responsibility Policy
Last Updated: 16 March 2026
This policy defines the responsibilities of clients who use services provided by E-Q'zeen Inc., particularly services involving messaging automation, WhatsApp Business integrations, or communication platforms.
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1. Ownership of Customer Data
All customer data processed through messaging platforms belongs to the respective client.
Clients remain responsible for:
* collecting customer data legally
* obtaining appropriate user consent
* maintaining compliance with applicable privacy laws
E-Q'zeen Inc. does not assume ownership of client customer data.
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2. Data Storage and Retention
Our services may involve integration with third-party platforms.
Data storage and retention depend on:
* the platform being used
* the client’s subscription status
* system configurations
Data availability may continue only while the relevant platform subscription remains active.
E-Q'zeen Inc. does not guarantee long-term storage of client data.
Clients are responsible for maintaining their own backups and records where necessary.
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3. Client Responsibilities
Clients must ensure that their use of messaging systems complies with:
* WhatsApp Business policies
* data protection regulations
* anti-spam laws
Clients must not use our services to send:
* unsolicited messages
* deceptive marketing communications
* illegal or harmful content
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4. Data Security
We implement reasonable safeguards to protect systems used for delivering services.
However, clients remain responsible for:
* protecting login credentials
* managing access to messaging platforms
* maintaining internal data security procedures
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5. Limitation of Liability
E-Q'zeen Inc. is not responsible for:
* loss of client data
* misuse of messaging platforms by the client
* account suspension due to policy violations
Clients accept full responsibility for how their customer data is collected, stored, and used.
---
Last Updated: 16 March 2026
This policy defines the responsibilities of clients who use services provided by E-Q'zeen Inc., particularly services involving messaging automation, WhatsApp Business integrations, or communication platforms.
---
1. Ownership of Customer Data
All customer data processed through messaging platforms belongs to the respective client.
Clients remain responsible for:
* collecting customer data legally
* obtaining appropriate user consent
* maintaining compliance with applicable privacy laws
E-Q'zeen Inc. does not assume ownership of client customer data.
---
2. Data Storage and Retention
Our services may involve integration with third-party platforms.
Data storage and retention depend on:
* the platform being used
* the client’s subscription status
* system configurations
Data availability may continue only while the relevant platform subscription remains active.
Clients are responsible for maintaining their own backups and records where necessary.
---
3. Client Responsibilities
Clients must ensure that their use of messaging systems complies with:
* WhatsApp Business policies
* data protection regulations
* anti-spam laws
Clients must not use our services to send:
* unsolicited messages
* deceptive marketing communications
* illegal or harmful content
---
4. Data Security
We implement reasonable safeguards to protect systems used for delivering services.
However, clients remain responsible for:
* protecting login credentials
* managing access to messaging platforms
* maintaining internal data security procedures
---
5. Limitation of Liability
E-Q'zeen Inc. is not responsible for:
* loss of client data
* misuse of messaging platforms by the client
* account suspension due to policy violations
Clients accept full responsibility for how their customer data is collected, stored, and used.
---